How the Nationwide Mail-in Mac Repair Service Works
My mail-in service is Simple
I understand how frustrating having a broken laptop can be, so I have created my nationwide repair service with your ease in mind. You will see it is an easy process indeed.
Get Quote
This step is optional, if you have already found the pricing for the repair you want on my website, you can skip this step. Otherwise, fill out my quick quote form and I’ll get back to you quickly! Note that my prices include the shipping to get the computer back to you after repair.
Fill Out Order Form
My order forms are quick and easy. Just put in your contact info, select the service you need, and select if you want the laptop shipping box with the Ground label sent to you. However you decide to ship it in, I will cover the cost of shipping the computer back to you.
Ship In Your Mac
If you chose to ship in your Mac yourself, simply pack it up and ship it out following the instructions linked below. If you ordered the shipping box service, I’ll get the $25 invoice out to you via email for payment. The box and return label will ship out as soon as that invoice is paid.
And just like that, You’re Done!
Now you can leave the rest to me.
I’ll take care of your Mac and get it back up and running as quickly as possible. I’ll also keep you updated throughout the entire process with email updates. When the repair is complete, I will send you an invoice via email. I use Square for my invoices, so you can pay with any major credit card.
Shipping Box Instructions
If you have chosen to have me ship you a laptop shipping box with an included return label, then just keep an eye on your inbox! I will send an invoice via email for the $25 shipping box service. The shipping box will get to you about 2-3 days after the invoice is paid. Once it arrives, you will slide your computer into the laptop bubble pouch, and stick the provided return label onto the box. I will send you an update once your computer arrives for repair and keep you updated throughout the repair process.
Shipping The Mac In Yourself
If you have chosen to ship the computer yourself, I have a few tips and tricks to share! And remember, if you find you would rather have me send you a box instead of shipping it in yourself, just let me know and I can easily add the shipping box to your order.
Lots of Bubble Wrap
I suggest using bubble wrap and wrapping the computer until there are at least 2-4 inches of bubble wrap around the whole computer. Wrapping it tightly provides the best protection.
Include a Note
Please include in the box a note with your name, address, email address, and telephone number so I can match your computer to your order and contact you with any questions.
Shipping Address
Mac Screen Repair
Carpinteria, CA 93013
Cheap Shipping
Pirate Ship is a website where you can get a much better deal on shipping than if you go directly to a UPS store. While Pirate Ship generally beats online pricing, you can also get a discount if you ship via the carrier’s website. Be sure to write the complete ship-to address on the label, as sometimes the online services shorten the address when printing.
USPS for 13″
The 13-inch Mac laptops fit quite nicely into a Flat Rate Box #2 which is usually available at your post office or you can order it online. This box costs about $17 to ship and takes about 2-3 days to get to me.
Change your mind?
If you have decided you would rather not ship the computer in yourself, but would rather have me ship out a laptop shipping box to you with an included return label, just reply to your order confirmation email and let me know! I am happy to add it to your order.
