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Mac Screen Repair

S MARIE, 4234 Interstate 75 Business Spur, Sault Ste. Marie

5.0 8 reviews

• Martin Olmos ★★★★★ 3 months ago
  Nathan did a great job on my computer! I had a 2020 M1 MacBook with a cracked screen. Other repair shops were charing me 500+ because they said the entire top portion of the screen had to be replaced. Nathan was able to only repair the screen for a lot cheaper and it was shipped and given back to me within a week! Amazing service, will definitely refer to friends and family.
• Bridget VETTER ★★★★★ 3 months ago
  Super fast, professional service at a great price! I messed up the LED on my older MacBook Air. It still works great and I don't need it for anything other than basic browsing/email, so I was not wanting to replace it if it could be repaired. I shopped around locally and could not find anything that seemed worth it. But Nathan popped up on my search results and I decided to give it a shot even though I'd have to mail my laptop off to Michigan and hope for the best. From the get go, the communication was excellent and he offered several options at different price points with realistic assessments of what I could expect. I picked the new LED option knowing I would likely end up with a bright spot on my screen where the case was dented. Nathan mailed me a laptop box, I returned it, he completed the repair, and then he mailed it back with tracking. The whole process only took a couple of weeks, most of that being transit time (which I expected). The repair is amazing--the bright spot ended up being tiny and if anything Nathan led me to believe it would be much worse when he offered this option. I could not be happier with the service I received! If I ever mess up another computer (hopefully not lol), I will absolutely be sending it here to be repaired. Thanks!
• Celina Carroll ★★★★★ 3 months ago
  Impeccable customer service and pricing from Nathan and Mac Screen Repair - can't recommend them enough!
  I cracked my spiffy new Macbook Air screen when I shut it, not realizing part of the charger cord was on the keyboard, and it immediately broke (note: be *really* careful closing the Airs!! A single grain of rice can kill your screen).
  After waiting a week for an Apple Store appointment, Apple quoted $500 to repair and no guesstimated turnaround time as they'd "have to order the screen and those are backlogged." Cool. (Also, get AppleCare+ if you're prone to shutting your laptop recklessly)
  I had some hesitation about blindly mailing my laptop to a stranger - especially because my screen's crack gave me no ability to say, close my iMessage or Chrome tabs or lock access to my iCloud and photos - but Nathan turned out to be the real deal!
  He wrote back to my many redundant emails within a few hours and turned the laptop around in less than a week for $299 + shipping. (I recommend prepaying him for the shipping label, as it was far cheaper than FedEx or UPS options).
  Highly recommend! Thanks Nathan!
• Kathryn R ★★★★★ 3 months ago
  I contacted Nathan after my computer slipped off my desk and onto the floor causing my screen to go almost half white. After sending an inquiry via his website, I heard back from him very quickly letting me know what the problem was (LCD panel) and how he would fix it. Two days later I received a box in the mail to ship the computer to him. I got an email from him when he received my broken computer and the next day he emailed again to update me on the process and then again to let me know that it was fixed - and had it shipped out the next morning. The communications from Nathan throughout the whole process were stellar. Any question I had were always answered immediately. I highly recommend Nathan, and if I were to need this type of service again, I would feel completely confident in sending any MacBook his way.
• Doreen Kelly ★★★★★ 3 months ago
  Nathan's service was excellent and the new screen he installed works just as the original. Process was smooth and easy!
• Megan Smiley ★★★★★ a year ago
  Nathan found the issue and repaired it quickly while keeping me updated during the entire process.
• zoe khaitan ★★★★★ a year ago
  Nathan did an amazing job fixing my macbook air. I was quoted over double everywhere else i went and Nathan was quick and emailed me every step of the way. Not to mention, I originally shipped the mail in box to the wrong address and I notified Nathan and he quickly sent one to the correct address at no additional cost. I will definitely be returning here with any problems in the future!!! Cannot thank Nathan enough!!
• Carrie Langhans ★★★★★ 3 years ago
  Nathan was awesome! Was able to help me figure out and fix my problem in a few hours. Professional and very polite. Will definitely be going back with any computer needs in the future.
• Ian Scheller ★★★★★ 3 years ago
  Elite Mac Techs has now helped me with data recovery and mac repair. Incredibly knowledgeable, attentive with great service. Elite Mac Techs is and will be the only place I use for my Mac service needs. They are that good.
• Kaylin Azaroff ★★★★★ 6 months ago
  Such a great experience! After being quoted ridiculous prices for a screen repair on my Mac, I found Nathan's business online. In minutes he responded back to my inquiry and provided my options for repair. Within a week, I got my Mac back in perfect condition. It was super affordable and convenient to have Nathan fix my laptop. I appreciate his awesome communication and the care he puts into fixing customer's computers. Thank you!
• Amelia C ★★★★★ 2 months ago
  Excellent! I cannot express how happy I am with my repair! Response to my questions were fast, understanding, and honest. Turnaround time was fantastic and I was so happy to get my macbook back in time for my school semester to start. I was nervous to mail my laptop in (especially from a more rural area several states away) but the instructions provided were super clear and I was very impressed with the packaging when I received my laptop back when the repair was done. If I ever need any other repairs I will definitely be back without question.
• Sara Voakes ★★★★★ 3 years ago
  Nathan was simply delightful! After my laptop took a drive onto the floor, still under Apple Care, Apple quoted me $475 to replace the screen. I called and Nathan took about 10 minutes on the phone explaining to me what it is they could do, how it would be done, gave me a quote and explained why it was so much cheaper than Apple. $275 cheaper to be exact! I was surprised to also hear not only do they have most parts on hand they would expect it to be repaired within 24 hours! Such wonderful customer service and the computer is back and working as good as ever.
• Alex N ★★★★★ 3 years ago
  I would highly recommend EliteMacTechs if you’re ever in need of a repair. I got my MacBook Air 11-inch’s LCD screen replaced and they did a phenomenal job. Their prices are lower than most other repairers, but the quality is just as good, if not better. Nathan was very kind and prompt when answering my emails and questions. The repair and overall process was simple and efficient.
• Haily Jones ★★★★★ 2 years ago
  Best experience ever! Fixed my laptop screen at a quarter of the cost of competitors and did an excellent job. Quick turn around and friendly communication. I will only be using Nathan for my macbook fixes moving forward. Highly recommend!
• Brandi Hays ★★★★★ 2 years ago
  I had a MacBook Air that had a heavy item dropped on it when it was closed and broke the LCD screen. I took it to a local repair places where they wanted anywhere from $450-$750 to fix it. I ended up finding Elite Mac Techs online and after reading the reviews decided to give them a try. Got my MacBook back this weekend and I could not be happier! Nathan is very responsive to emails, kept me updated as to what was happening, and fixed the screen for so much less! Thank you so much!!!! Highly recommend!!!!
• Matthew MJ Fairshter ★★★★★ 3 years ago
  Nathan is a wizard for sure. He is professional, friendly, and reasonably priced. Also he’s remarkably quick, and has a service unrivaled by anyone. Seriously, you don’t see this level of service and a genuine nice experience at the Fairmont. EliteMACTech is my new gold standard for the best service. 12/10 would recommend to anyone and everyone in need of Apple product repair. I can’t thank you enough! Seriously though, he’s magic and no ones talking about it.
• Alanah Thompson ★★★★★ 2 years ago
  Let me start off by saying thank you to Nathan, and everyone at elitemactechs! They were so nice and so accommodating. I was so sad when my laptop screen got cracked so I searched all over google to find someone to fix it. I stumbled across EliteMacTechs and I read all the amazing reviews they had, so I decided to give them a try. Their price was so reasonable because apple was gonna charge me $850. Once I shipped my laptop out to them they were so responsive and let me know when it was fixed and was would shipped back to me. I will only let them do any repairs! Thank you guys again im sooooooo happy to have my laptop back. Everyone if you have need a screen repair these are the guys for you.
• Jason Clark ★★★★★ 4 years ago
  Honest, transparent, qualified, and amazing customer service. If you need your Mac product repaired and don't want to worry if you going to get ripped off or be blindsided by costs and just need your computer fixed by a reputable and reliable business then this is where to go. I had a software update issue that may have been a hardware problem. They tested everything hardware was fine fixed the software update and I only paid what I was quoted.
• Kelly Paul ★★★★★ 6 years ago
  What an awesome service! Cheaper than most any other service, excellent response time. They also were very helpful and fast in responding to email questions I had. We mailed our lap top computer in without incident. My husband cracked the screen on his Pro. Only complaint- our first invoice went to spam so i did not know the repair was completed until a second invoice was sent. It delayed our computer being returned by two weeks, although not necessarily the fault of the company. If not for this delay the turn around time would have been less than 2 weeks. Very happy with our service!!!!!
• Jeannie Bieler ★★★★★ 6 years ago
  That was the fastest, smoothest, most reasonably priced transaction I've ever witnessed. I am SO impressed! I had a cracked LCD screen on my MacBook Air, and I had it back perfect in 3 days, they communicated with me the whole time, and the repair was flawless. AND they were 50% cheaper than anyone else I got quotes from. They have earned my business for life! 🙂
• Jason Kim ★★★★★ 3 years ago
  Nathan has fixed my Mac twice now, and I'll definitely be back if anything happens again.I like that Nathan updates me throughout the repair process, but more importantly, his repair is done timely and with great results.Very professional operation here. Thanks again!
• Greg Sims ★★★★★ 4 years ago
  I've been using Macs since the 80s, and this is the best service I've ever received. The service technicians at EliteMacTechs were friendly & efficient and had me up and running in 24 hours after a system hard drive failure. They also have the best prices I've encountered. I can't recommend EliteMacTechs enough!
• Diana Brown ★★★★★ 4 years ago
  A genuine find! Friendly, efficient expertise at a very reasonable price. It started with a free diagnosis completed and sent out to me the same day I dropped off the computer. When I picked up the computer two days later, Nathan gave me a thorough explanation of what they had done. I recommend them without reservation.
• Mike Altan ★★★★★ 3 years ago
  Nathan was honest, forthright and fair to deal with. No surprises, no upcharges. Hard to find honest people like this nowadays. Plus, fast efficient service. Had my computer repaired with new hard drive in less than 24 hours and it works better than when it was new!. HIGHLY RECOMMEND!!!
• Eric Klusman ★★★★★ 4 years ago
  I took an iPhone to them for repair. They carefully checked its level of functioning thoroughly before and after they replaced the glass face -- a very satisfactory job. I took a MacBook Pro to them to install a new disk drive; they verified that the drive was good but that the drive cable was bad, which they replaced -- a very satisfactory job. Their prices are just a little high, but it's worth it -- you get what you pay for; they do high quality work.
• Quinn Nguyen ★★★★★ 5 years ago
  AppleCare charges a $700 flat rate for fixing water damage when EliteMac only charged me $400 (which included parts/labor to fix the logic board that was broken before the water damage).They're lovely folks to work with and had a great communication system (ex. text you when your computer is ready, constant email contact because they understand what it's like to be away from your computer for so long). Put your trust in these lovely people. I 'm glad I didn't have to empty my bank account to resuscitate my computer.
• Kelly D. (Kahlan Rock) ★★★★★ 9 years ago
  What a fantastic experience! I called and emailed several other competitors in the local area, but if you want fast, communicative, and superb service, you have to go to these guys. I'm EXTREMELY happy I did. My computer is my life. It completely died on me and I was worried everything on my Macbook Pro was gone... I was mentally prepared to pay for the flat-rate data recovery, tissues in hand. However, they discovered that the issue was not the hard drive or logic board... everything was complex software-related issues. They fixed my computer right up in a couple of days (since it had so many defects) and gave it back to me. The cost I paid to have my computer running smoother than the DAY I bought it? A measly $75. What an honest business. I will be recommending this place to everyone I know that has a Mac product! You should too! Thanks, guys!
• emma marie jenkinson ★★★★★ 3 years ago
  Go no where else for any of your Apple needs! This is the best place you can go in Los Angeles. Nathan is incredibly fair, kind, and efficient. Amazing customer service. They have helped me with a number of things on different Apple products over the last year, and at a far better price than the Apple store. I can’t recommend them enough, and would trust them with absolutely anything Mac related. Thanks Nathan!
• Zeffin Hollis ★★★★★ 3 years ago
  EliteMac Techs was SO EASY and FAST!!! Bravo!!! They took my MacBook Pro and made it good as new in less than an hour! They were friendly, cordial, efficient, and charged a fair price. Thank you! EliteMac Techs will be on my speed dial now for any mac-emergency that arises.
• Jeff Fox ★★★★★ 3 years ago
  If 10 stars were available, EliteMacTechs would be worthy of every last one! Bear in mind that a visit to EMT is normally due to a Mac related issue that is troubling, stressful, and time sensitive in terms of a prompt diagnosis and repair. That said, the hands-on team at EMT are pros from the moment you enter the door and throughout the entire repair process. Prices are fair, well documented without surprises at pickup, and thoroughly explained by staff. Overall, EMT cannot be matched for EXCEPTIONAL customer service, and OUTSTANDING workmanship with upfront reasonable pricing.

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