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Mark Weaver
★★★★★
2 weeks ago
What a great service experience. It seems these days service is a rare commodity and Nathan delivers on his promise of prompt service and excellent communication. … More The computer was repaired and shipped back in a couple of days. I will definitely utilize his service for future Mac repairs. Thank you Nathan!
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82d28a 79f14c
★★★★★
2 weeks ago
They answered all my questions and provided personalized service to repair my Mac laptop screen. They were fast, professional and easy to work with.
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Sebastian Gutierrez
★★★★★
2 weeks ago
Great service, best price and accommodation to our shipping needs!
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Steve Gagne
★★★★★
3 weeks ago
Nathan is terrific! I have used his services for two MacBook Pro screen replacements in the last month. He did a great job communicating every step of … More the way. The both Macs were returned in great shape -including one that had to be restored to factory settings based on a pre-existing issue with the drive. His pricing is very reasonable and way below Apple!
Highly recommend!
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James Simpson
★★★★★
a month ago
Sadly the day prior I managed to crack the screen and break the display on my Mac Book Air. The owner of the establishment was very understanding, and … More wanted to make sure I was getting the best bang for my buck. They were the only computer shop in the area to actually pick up the phone during work hours. I have left voice mails for the surrounding shops, and have yet to hear back from them. I'm surprised Lake Superior State doesn't work with this fine establishment, as for checking at the school for other potential service workers, this place was the ONLY one to answer. I was on short notice and busy, but they made quick work of it. The quality and care put into the work was astonishing, can't even tell it was broken. best part was that the whole job took less than 24 hours.
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Paul Bovbel
★★★★★
a month ago
Spectacular work, fast turnaround, a really nice human being.
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Skyler Williamson
★★★★★
2 months ago
I recently cracked my MacBook Air and wasn’t sure what I could do. After sending in a few photos, Nathan quoted me in the same day (for a fraction of apples … More price). The process is extremely easy and Nathan was able to fix the screen in one day. The work and professionalism is top notch, I recommend his service to anyone and I have 0 complaints. Thank you Nathan.
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Martin Olmos
★★★★★
6 months ago
Nathan did a great job on my computer! I had a 2020 M1 MacBook with a cracked screen. Other repair shops were charing me 500+ because they said the entire … More top portion of the screen had to be replaced. Nathan was able to only repair the screen for a lot cheaper and it was shipped and given back to me within a week! Amazing service, will definitely refer to friends and family.
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Bridget VETTER
★★★★★
6 months ago
Super fast, professional service at a great price! I messed up the LED on my older MacBook Air. It still works great and I don't need it for anything … More other than basic browsing/email, so I was not wanting to replace it if it could be repaired. I shopped around locally and could not find anything that seemed worth it. But Nathan popped up on my search results and I decided to give it a shot even though I'd have to mail my laptop off to Michigan and hope for the best. From the get go, the communication was excellent and he offered several options at different price points with realistic assessments of what I could expect. I picked the new LED option knowing I would likely end up with a bright spot on my screen where the case was dented. Nathan mailed me a laptop box, I returned it, he completed the repair, and then he mailed it back with tracking. The whole process only took a couple of weeks, most of that being transit time (which I expected). The repair is amazing--the bright spot ended up being tiny and if anything Nathan led me to believe it would be much worse when he offered this option. I could not be happier with the service I received! If I ever mess up another computer (hopefully not lol), I will absolutely be sending it here to be repaired. Thanks!
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Celina Carroll
★★★★★
5 months ago
Impeccable customer service and pricing from Nathan and Mac Screen Repair - can't recommend them enough!
I cracked my spiffy new Macbook Air screen … More when I shut it, not realizing part of the charger cord was on the keyboard, and it immediately broke (note: be *really* careful closing the Airs!! A single grain of rice can kill your screen).
After waiting a week for an Apple Store appointment, Apple quoted $500 to repair and no guesstimated turnaround time as they'd "have to order the screen and those are backlogged." Cool. (Also, get AppleCare+ if you're prone to shutting your laptop recklessly)
I had some hesitation about blindly mailing my laptop to a stranger - especially because my screen's crack gave me no ability to say, close my iMessage or Chrome tabs or lock access to my iCloud and photos - but Nathan turned out to be the real deal!
He wrote back to my many redundant emails within a few hours and turned the laptop around in less than a week for $299 + shipping. (I recommend prepaying him for the shipping label, as it was far cheaper than FedEx or UPS options).
Highly recommend! Thanks Nathan!
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Kathryn R
★★★★★
5 months ago
I contacted Nathan after my computer slipped off my desk and onto the floor causing my screen to go almost half white. After sending an inquiry via his … More website, I heard back from him very quickly letting me know what the problem was (LCD panel) and how he would fix it. Two days later I received a box in the mail to ship the computer to him. I got an email from him when he received my broken computer and the next day he emailed again to update me on the process and then again to let me know that it was fixed - and had it shipped out the next morning. The communications from Nathan throughout the whole process were stellar. Any question I had were always answered immediately. I highly recommend Nathan, and if I were to need this type of service again, I would feel completely confident in sending any MacBook his way.
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Doreen Kelly
★★★★★
6 months ago
Nathan's service was excellent and the new screen he installed works just as the original. Process was smooth and easy!
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Megan Smiley
★★★★★
a year ago
Nathan found the issue and repaired it quickly while keeping me updated during the entire process.
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zoe khaitan
★★★★★
a year ago
Nathan did an amazing job fixing my macbook air. I was quoted over double everywhere else i went and Nathan was quick and emailed me every step of the … More way. Not to mention, I originally shipped the mail in box to the wrong address and I notified Nathan and he quickly sent one to the correct address at no additional cost. I will definitely be returning here with any problems in the future!!! Cannot thank Nathan enough!!
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Carrie Langhans
★★★★★
3 years ago
Nathan was awesome! Was able to help me figure out and fix my problem in a few hours. Professional and very polite. Will definitely be going back with … More any computer needs in the future.
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Ian Scheller
★★★★★
3 years ago
Elite Mac Techs has now helped me with data recovery and mac repair. Incredibly knowledgeable, attentive with great service. Elite Mac Techs is and will … More be the only place I use for my Mac service needs. They are that good.
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Kaylin Azaroff
★★★★★
7 months ago
Such a great experience! After being quoted ridiculous prices for a screen repair on my Mac, I found Nathan's business online. In minutes he responded … More back to my inquiry and provided my options for repair. Within a week, I got my Mac back in perfect condition. It was super affordable and convenient to have Nathan fix my laptop. I appreciate his awesome communication and the care he puts into fixing customer's computers. Thank you!
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Amelia C
★★★★★
4 months ago
Excellent! I cannot express how happy I am with my repair! Response to my questions were fast, understanding, and honest. Turnaround time was fantastic … More and I was so happy to get my macbook back in time for my school semester to start. I was nervous to mail my laptop in (especially from a more rural area several states away) but the instructions provided were super clear and I was very impressed with the packaging when I received my laptop back when the repair was done. If I ever need any other repairs I will definitely be back without question.
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Sara Voakes
★★★★★
3 years ago
Nathan was simply delightful! After my laptop took a drive onto the floor, still under Apple Care, Apple quoted me $475 to replace the screen. I called … More and Nathan took about 10 minutes on the phone explaining to me what it is they could do, how it would be done, gave me a quote and explained why it was so much cheaper than Apple. $275 cheaper to be exact! I was surprised to also hear not only do they have most parts on hand they would expect it to be repaired within 24 hours! Such wonderful customer service and the computer is back and working as good as ever.
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Alex N
★★★★★
3 years ago
I would highly recommend EliteMacTechs if you’re ever in need of a repair. I got my MacBook Air 11-inch’s LCD screen replaced and they did a phenomenal … More job. Their prices are lower than most other repairers, but the quality is just as good, if not better. Nathan was very kind and prompt when answering my emails and questions. The repair and overall process was simple and efficient.
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Haily Jones
★★★★★
2 years ago
Best experience ever! Fixed my laptop screen at a quarter of the cost of competitors and did an excellent job. Quick turn around and friendly communication. … More I will only be using Nathan for my macbook fixes moving forward. Highly recommend!
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Brandi Hays
★★★★★
2 years ago
I had a MacBook Air that had a heavy item dropped on it when it was closed and broke the LCD screen. I took it to a local repair places where they wanted … More anywhere from $450-$750 to fix it. I ended up finding Elite Mac Techs online and after reading the reviews decided to give them a try. Got my MacBook back this weekend and I could not be happier! Nathan is very responsive to emails, kept me updated as to what was happening, and fixed the screen for so much less! Thank you so much!!!! Highly recommend!!!!
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Matthew MJ Fairshter
★★★★★
3 years ago
Nathan is a wizard for sure. He is professional, friendly, and reasonably priced. Also he’s remarkably quick, and has a service unrivaled by anyone. Seriously, … More you don’t see this level of service and a genuine nice experience at the Fairmont. EliteMACTech is my new gold standard for the best service. 12/10 would recommend to anyone and everyone in need of Apple product repair. I can’t thank you enough! Seriously though, he’s magic and no ones talking about it.
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Alanah Thompson
★★★★★
2 years ago
Let me start off by saying thank you to Nathan, and everyone at elitemactechs! They were so nice and so accommodating. I was so sad when my laptop screen … More got cracked so I searched all over google to find someone to fix it. I stumbled across EliteMacTechs and I read all the amazing reviews they had, so I decided to give them a try. Their price was so reasonable because apple was gonna charge me $850. Once I shipped my laptop out to them they were so responsive and let me know when it was fixed and was would shipped back to me. I will only let them do any repairs! Thank you guys again im sooooooo happy to have my laptop back. Everyone if you have need a screen repair these are the guys for you.
