For the last few years, the LCD panels used in MacBooks oftentimes go completely black after being cracked. I have clients asking me if there was further damage done to their computer or if the screen is all to blame, and in my experience, it is almost always the screen that is to blame.
Black Screen After Damage
A cracked screen can cause the video feed coming from the computer to be interrupted. This causes the display to light up, but stay completely black. Usually, there is some sign of a crack on the screen, but that is the only sign of life on the computer.
The images below are from an A2337 MacBook screen that was cracked accidentally. The client sent it in for an LCD panel replacement and that is all that it needed.
As you can see in the picture there is an obvious point of impact where the display was damaged (likely being closed on an object on the keyboard).
The impact point is pretty visible in this case, but often times the crack is a hairline crack and is barely visible on the screen. I have even seen cases where the crack is so slight and so close to the edge of the LCD panel that it is not visible at all. In these cases, the screen appears to just be completely black, with the soft glow of the backlight sometimes only noticeable in a dark room.
Screen Repair Options
Even though the screen appears to be black, the computer is fully working. The screen is just not displaying the information the computer is sending to it. In cases like this, I am able to replace just the cracked LCD panel that is the issue and get the computer back up and running properly.
By replacing just the component that is damaged, I am able to offer an affordable alternative to the expensive full display assembly repair.
For this Mac, I was able to replace the LCD panel within 24 hours of receiving the computer. It looked great after the screen repair was completed.
Nationwide Mail-in Service
My screen repair services are available nationwide through my mail-in service. I make it extremely easy to send your computer in for repair.
My mail-in service is Simple
I understand how frustrating having a broken laptop can be, so I have created my nationwide repair service with your ease in mind. You will see it is an easy process indeed.
This step is optional, if you have already found the pricing for the repair you want on my website, you can skip this step. Otherwise, fill out my quick quote form and I’ll get back to you quickly! Note that my prices include the shipping to get the computer back to you after repair.
Fill Out Order Form
My order forms are quick and easy. Just put in your contact info, select the service you need, and select if you want the laptop shipping box with the Ground label sent to you. However you decide to ship it in, I will cover the cost of shipping the computer back to you.
Ship In Your Mac
If you chose to ship in your Mac yourself, simply pack it up and ship it out following the instructions linked below. If you ordered the shipping box service, I’ll get the $25 invoice out to you via email for payment. The box and return label will ship out as soon as that invoice is paid.
And just like that, You’re Done!
Now you can leave the rest to me.
I’ll take care of your Mac and get it back up and running as quickly as possible. I’ll also keep you updated throughout the entire process with email updates. When the repair is complete, I will send you an invoice via email. I use Square for my invoices, so you can pay with any major credit card.
Getting Your MacBook Fixed
If you would like a quote, you can scroll to the bottom of this page and fill out our quote form. Or you can view the common MacBook Air screen repairs below.
2020 M1 MacBook Air Screen Replacement Options
60 Day Warranty
Mail-in Service Available
$299 LCD Panel Replacement
I replace just the cracked LCD.
As long as the edges around the screen aren’t dented and there are no bends to the display, an LCD panel replacement is all that is needed for a cracked screen repair.
I use the same LCD panel Apple uses in their display assemblies: LP133WQ4_SJA1
24 Hour Turnaround
$429 Display Assembly Replacement
I replace the entire display assembly.
The entire display assembly is replaced, this is necessary if there are dents around the edges of the screen, or if the display is bent.
I use a display assembly that is sourced through Apple’s self-service program.
3-5 Day Turnaround